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crschober

Feb 26th - User Group

Posted by crschober Jan 30, 2014
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Join us for Meritide's Spring 2014 Midwest BMC User Group

 

 

February 26, 2014

8:00 AM - 1:00 PM CST
Woulfe Alumni Hall at
University of St. Thomas, St. Paul
*Breakfast and lunch will be provided by our sponsors

Featured BMC Products

 

Remedy · Remedyforce · RemedyOnDemand · Service Desk Express · FootPrints

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Win a Beats Pill Portable Speaker!

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*Attendees will have the chance to win a Beats by Dre Pill Portable Bluetooth Speaker as well as other prizes!

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Session Highlights

 

BMC SOFTWARE: Giving you a personal company and product update. Will also talk about MyIT the simple business app that transforms your end users' IT experience. Representatives from BMC will also be there to answer your questions both specific to your organization as well as general product questions.

 

 

BOMGAR: See a live demonstration of how Bomgar enables support representatives to access, diagnose, control and fix remote computers and mobile devices. All through a secure appliance from your preferred device.

xMATTERS: When you have a critical issue do you send a "spray and pray" email manually to your entire team? What if you could automatically notify impacted parties and business owners to reduce "the noise" and proactively keep your service consumers updated? See how xMatters enables 2-way communications via smartphones, pagers, voice calls, email and SMS text.

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Save - The - Date: February 26th, 2014!

 

Date: February 26 - 8:00AM to 1:00PM Central

Location: University of St. Thomas, St. Paul, MN

Click here to Register

 

Featured BMC Products

 

Remedy | Remedyforce | Remedy OnDemand | Service Desk Express | FootPrints

 

Topic and Speaker Suggestions

 

Do you have a topic idea that will engage and motive our audience? We are accepting speaker and topic proposals. Here are some past topics:

 

  • New features and futures of BMC software solutions
  • BMC products that could enhance your organization's business services and decision
    making processes
  • Lessons learned and best practice methodologies from experienced professionals
  • Innovative ways to apply BMC solutions
  • Share personal expertise with the BMC products
  • Share their organization's best practices
  • Direct access to valuable BMC resources
  • 3rd party products that give you the Best Return on Investment

 

*If you have any topic and speaker suggestions send Caitlin Schober a message or email her at caitlin.schober@meritide.com.

crschober

May 15th User Group

Posted by crschober May 6, 2013
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Join Meritide and BMC Software for the Spring 2013 Midwest BMC User Group meeting that will be
held:

 

May 15 - 8:00AM - 1:00PM Central

Location: University of St. Thomas, St. Paul, MN

REGISTER TODAY!

 

  Featured BMC Products

 

  Remedy · Remedyforce · Remedy OnDemand · Service Desk Express · FootPrints


Highlighted Presentations:

itSMF and ITIL Processes · Metrics That
Matter · Next Generation Mobility · BMC's MyIT · What's Next - Remedy 8.1
· FootPrints · MN.IT DOT

 

REGISTER TODAY!

 

If you have any questions please send them to:

Caitlin Schober, Marketing & Events

caitlin.schober@meritide.com | 651.255.7300 | Meritide, Inc.

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Midwest BMC User Group: May 15, 2013!

 

May 15 - 8:00AM to 1:00PM CentralREGISTER_150.png
Location: University of St. Thomas - St. Paul, MN

Featured BMC Products

 

Remedy | Remedyforce | Remedy OnDemand | Service Desk Express | FootPrints

 

Highlighted Presentations

 

  • itSMF and ITIL Processes
  • Metrics that Matter
  • Next Generation Mobility
  • BMC's MyIT
  • What's Next - Remedy 8.1
  • FootPrints v12
  • etc....

REGISTER_150.png

*If you have any questions send Caitlin Schober a message or email her at caitlin.schober@meritide.com.

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Save - The - Date: May 15, 2013!

 

May 15 - 8:00AM to 1:00PM Central

Location: University of St. Thomas - St. Paul, MN

REGISTER_150.png

 

Featured BMC Products

 

Remedy | Remedyforce | Remedy OnDemand | Service Desk Express | FootPrints

 

Topic and Speaker Suggestions

 

Do you have a topic idea that will engage and motive our audience? We are accepting speaker and topic proposals. Here are some past topics:

 

  • New features and futures of BMC software solutions
  • BMC products that could enhance your organization's business services and decision making processes
  • Lessons learned and best practice methodologies from experienced professionals
  • Innovative ways to apply BMC solutions
  • Share personal expertise with the BMC products
  • Share their organization's best practices
  • Direct access to valuable BMC resources
  • 3rd party products that give you the Best Return on Investment

 

*If you have any topic and speaker suggestions send Caitlin Schober a message or email her at caitlin.schober@meritide.com.

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Hello Midwest,

 

It's that time of year again to start thinking about the upcoming User Group Meeting that will be held in April/May. I am reaching out to the group to begin thinking about what topics you would be interested in and/or speaker suggestions.

 

Please respond to this blog post with any suggestions and comments.

 

Looking forward to seeing you all this Spring!

 

Caitlin

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Featured Products: FootPrints · Remedyforce · Mobile Device Mangaement · Remedy · Remedy OnDemand

 

Join BMC Software and Meritide for an informative, complimentary IT Service Management (ITSM) User Group Event; where you'll connect with BMC Solution Experts adn your IT industry peers as you:

 

  • Get product updates from BMC Solution Experts
  • Discover best practices (as revealed by BMC Customers)
  • Learn immediately actionable, solution specific tips and tricks that will help you maximize the ROI from your BMC solution
  • Learn how to satisfy your company's ever growing (and changing) Mobile Device Management needs
  • Meet and network with your fellow BMC ITSM Customers/IT Industry Peers

  In additon, you'll also:

 

  • Learn how to satisfy your company's ever growing (and changing) Mobile Device Management needs
  • Meet and network with your fellow BMC ITSM Customers/IT Industry Peers

 

To RSPV to this event please post a comment below and I will send you more details about the event!

 

 

 

 

Tuesday
November 13th, 2012


8:00 AM - 1:00 PM Central

 

 

Microsoft Store
Mall of America
60 East Broadway
Bloomington, MN

________________________________________________________________________


 

Plan Your Visit


Hotels
Area Attractions
Transportation

________________________________________________________________________


If you have any questions please write them below.

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Save-the-date and join BMC Software and Meritide for the Fall 2012 Midwest BMC User Group meeting that will be held:

 

 

November 13th - 8:00am to 1:00pm Central

Location: Microsoft Store at Mall of America - Bloomington, Minnesota

 

 

Leave a comment below if you are interested in attending this event!

 

 

Featured BMC Products

Remedy - Remedyforce - Remedy OnDemand - Service Desk Express - FootPrints

 

 

Event Highlights

· Demonstrations and lectures on new features and futures of BMC and related software

· Visibility to other BMC products that could enhance your organization's business services and decision making processes

· Presentations on lessons learned and best practice methodologies from experienced developers

· Case studies that demonstrate innovative ways to apply BMC solutions

· Opportunities to share personal expertise with the BMC products

· Opportunities for users to share their organization's best practices

· Direct access to valuable BMC resources (BMC Software personnel and its product partners), where you'll learn about relevant current and upcoming features and request future enhancements to better meet your organizations needs

· Discussion and meeting opportunities with BMC developers, partners and vendors

· Find out which 3rd party products that give you the Best Return on Investment

 

 

 

Leave a comment below if you are interested in attending this event!

 

 

 

If you have any topic suggestions or any questions please leave a comment or email me directly at caitlin.schober@meritide.com.

 

*Once details are finalized I will post an invitation with a detailed agenda.

Matt Laurenceau

User Group Tips

Posted by Matt Laurenceau Feb 17, 2012
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In order to best leverage Discussions/Documents/Blogs, some Usage Tips have been added on the top-right, check them out

 

Also, to avoid uncontrolled noise (that happened recently), users need to be member of this Social Group to be allowed to post.

  • Viewing is still fully public
  • Requesting to join doesn't require approval, it's a free opt-in

 

HTH,

 

Matt, Sr Community Ambassador

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Hi Guys

 

i am just joining BMC groups , so may be it's not the rigth palce for my request please advise me about the group i have to deal with.

 

I am working in Integration part and would like to know what  ITSM platform is able to support in term of Standard to support Trouble tickets activities coming form OSS domain.We are using OSSJ JSR 91 standard rigth now with a prat on our back office system,but not sure BMC is supporting out of the box this one.may an otehr standard is in use around BMC.

 

Your advise is welcome.

 

regards

 

fred

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Have BMC did any integration between BAO and CiscoSecure ACS v4.2?

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We have many change templates that have a Risk Level of 2 or higher.  If we use one of those templates to generate a change request and save the CRQ without answering the Risk Questions, the Risk Level reverts back to Risk Level 1.   If we use one of those templates to generate a change request and answer the Risk Questions before saving the CRQ, the Risk Level retains the value from the template or changes based on the answers to the Risk questions, which is what we want.  I fell like the answer is in how the Risk Question interface is enabled but I cannot put my finger on how to prevent the Risk Level from reverting.  We have just updated to the 7.6.04 version of Remedy ITSM.  Any ideas?

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Hello,

  

    I am in the process of upgrading from AR server 7.1 and ITSM 7.0.03 to AR Server and ITSM 7.6.04. After upgrading our development system I tried to apply a customization to the Phone Extension field to increase the field length form 5 to 6. In the old release I just increased the Phone Extension field on the CTM:Phone Detail form, increased the Phone Extension field on the CTM:People form, and added the Phone Extension field with increased length to the default view of the HPD:IncidentInterface_Create form. For some reason I still receive the "Value does not fall within the limits specified for the field : (Maximum length - 5) : Extension (ARERR 306)" error when trying to save an Incident. Any ideas what I am missing in the new release?

 

Thanks,

Mike

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Que :

Can we block attachment modification action as per business rules.

 

To check if there is any feature in 7.5 for change field action in active link for preventing the attachments from modification.

 

This is regarding the Attachment Field and not the Workinfo tab which you have in ITSM 7.x. We do not use the ITSM suite. I want to check if

the modification (Add/Remove attachments) to the attachment field can be prevented using active links / filters or any other workflows.

 

I would like to check if using a workflow we could disable the attachment field modification / addition by not touching its properties.


Our requirement is the attachment fields in the Change form should not be modified after we have moved the status to Reviewed.

 

Anyone can help me ??

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The way we determine what to read may change soon, thanks to a service called BookLamp, aka “Pandora for books”. According to Mashable, readers are now able to obtain greater ROI at reading time through user-generated reviews that avoid the stench of marketing copy. Readers may also have a powerful matching algorithm at their disposal which should open up worlds of brand new content. Resource for this article: New BookLamp services are like Pandora for books

 

How to match the right publication


BookLamp's recommendation engine scans the texts of all works contributed by partner publishers. There are 32,160 elements that make up a publication, and BookLamp tracks and measures them all. Such elements as setting and characters make up what BookLamp.org calls “Story DNA.”. That is when the “Book DNA” begins to come together.Aaron Stanton, the online websites founder states that other publication classification engines exist, but that none are as good as BookLamp’s. A log of the work that is done by BookLamp.org comes from their high tech algorithms. The book DNA is matched against users preferences and opinions to create an overall user friendly experience.

“The analogy I use the most is that if you’ve eaten a chocolate cake and you wanted to find other cake that tasted the same, you’d need to know not just the ingredients, but the percentage and the preparation,” said Stanton. “From that perspective, thematic ingredients balance the book, and the writing style is the preparation: How is language prepared to deliver that storyline to the reader?”

The idea of BookLamp is good for all


BookLamp.org helps publishers get noticed as well. BookLamp has helped publishers find the individuals who want to read their writing and help them target specific areas. It is good information to have when pushing your book to know what individuals want to read your writing.Every day the 20,000 publications already indexed in BookLamp’s DNA database is increasing.

 

Matthew Jockers of BookLamp.org on R&D

http://www.youtube.com/watch?v=_5WXtMeUK70

 

Citations

Book Lamp beta: http://beta.booklamp.org/reader/index.php

Mashable: http://mashable.com/2011/08/16/booklamp-launches-book-recommendation-engine/

MocoNews: http://moconews.net/article/419-booklamp-uses-32000-data-points-to-find-your-next-read/

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