The massive disruption wrought by COVID-19 has left an indelible mark on customers and employees. Working remotely and keeping the customer happy by providing good service is a real challenge.
Join us for a webinar on how Remedyforce with the combined expertise of BMC and innovation of Salesforce delivers modern and fast IT service management.
What will you learn in this live webinar?
Make Agents more productive even in Work from Home mode via Omni-channel experience.
Continue to not just support, but deliver exemplary user experience and satisfaction to the Remote Workforce.
Managers can access the Key Business Metrics in real-time with Lightning fast and interactive Reports and Dashboards.
Customers can view published articles and can submit their Service Request without engaging IT support.
Work Smarter using Remedyforce Smart Suggestions
Administrators can automate approvals and standardize processes through Change Management and Release Management.
Discover your Organization’s Assets and CIs with Remedyforce Agentless Discovery (comes free)
Use BMC Helix Remedyforce Client Management to monitor, manage, and troubleshoot all systems on your network, Remotely.
Automate IT and NON-IT processes using Remedyforce ready bots.
Achieve maximum ROI in a short span with BMC Enablement.
Leave a comment on this post if you have any questions or need more information about this event.
When and Where
Start Time:Sep 3, 2020 4:30 AM CDT (America/Chicago)
End Time:Sep 3, 2020 5:15 AM CDT (America/Chicago)
Event Visibility & Attendance Policy:Open
- Olivier Segers (Owner)