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The New Normal in Digital Transformation and Automation of IT processes using BMC Helix Remedyforce

Description

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The massive disruption wrought by COVID-19 has left an indelible mark on customers and employees. Working remotely and keeping the customer happy by providing good service is a real challenge.

Join us for a webinar on how Remedyforce with the combined expertise of BMC and innovation of Salesforce delivers modern and fast IT service management.

What will you learn in this live webinar?

  • Make Agents more productive even in Work from Home mode via Omni-channel experience.

  • Continue to not just support, but deliver exemplary user experience and satisfaction to the Remote Workforce.

  • Managers can access the Key Business Metrics in real-time with Lightning fast and interactive Reports and Dashboards.

  • Customers can view published articles and can submit their Service Request without engaging IT support.

  • Work Smarter using Remedyforce Smart Suggestions

  • Administrators can automate approvals and standardize processes through Change Management and Release Management.

  • Discover your Organization’s Assets and CIs with Remedyforce Agentless Discovery (comes free)

  • Use BMC Helix Remedyforce Client Management to monitor, manage, and troubleshoot all systems on your network, Remotely.

  • Automate IT and NON-IT processes using Remedyforce ready bots.

  • Achieve maximum ROI in a short span with BMC Enablement.

 

Register for the webinar today

 

Leave a comment on this post if you have any questions or need more information about this event.

When and Where

  • Start Time:

    Sep 3, 2020 4:30 AM CDT (America/Chicago)
  • End Time:

    Sep 3, 2020 5:15 AM CDT (America/Chicago)
  • Location:

    https://www.vyomlabs.com/webinar-on-the-new-normal-in-digital-transformation-and-automation-of-it-processes-using-bmc-helix-remedyforce/

Event Info

  • Event Type:

    Webinar
  • Event Visibility & Attendance Policy:

    Open

Contact Info

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