Event has ended
Please join Deepak as he presents on Live Chat in Smart IT during the December 2019 webinar.
In this session he will cover newly introduced Live chat in Smart IT 19.08. Including how existing virtual chat is transformed and leveraged in Smart IT to provide modern agent workspace/console. Learn about capabilities introduced in this new interface as well as learn how this interface is going to be different from Mid-Tier based support agent console. Last but not least this webinar will cover prerequisites and steps to get this new experience.
Deepak Somaiya is a Product Development Architect
Event Registration Details
Date: Wednesday, December 18, 2019
Time: 10 a.m. Central Standard Time (GMT-6)
Registration Password: helix
After registration, you will receive a confirmation email.
When and Where
Start Time:Dec 18, 2019 10:00 AM CST (America/Chicago)
End Time:Dec 18, 2019 11:30 AM CST (America/Chicago)
Event Visibility & Attendance Policy:Open