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Cloud Coach & Remedyforce Open Q&A

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Using BMC Helix Remedyforce and Cloud Coach to manage your IT team lets you prioritize and measure your team's work with help desk requests and projects.


In this Q&A, we'll be focusing on answering your questions about how these two solutions work together to streamline work for you and your team. 


Questions we'll address include

  • How can I launch a project from an incident?
  • Can we track time on incidents and projects?
  • Can my team see their Remedyforce and Cloud Coach on a single screen
  • Can you build reports on Remedyforce and Cloud Coach objects?
  • Can you assign resources to BMC incidents, service requests, etc?


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When and Where

  • Start Time:

    Nov 15, 2017 10:00 AM CDT (America/Chicago)
  • End Time:

    Nov 15, 2017 10:30 AM CDT (America/Chicago)
  • Location:

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