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Knowledge Management & KCS - a Conversation

Event has ended




Come and join Mike Walker, Graham Webster-Newman and Jonathan Leighton as they host a round-table discussion about Knowledge Management initiatives, Knowledge Centered Service (KCS) and how Remedyforce can be used to support the Shift Left from knowledge is power to 'Sharing is Power'



Warning!!!!!  This discussion may lead you to rethink your priorities and make Placing Knowledge at the Heart of Service Management one of your key 2018 initiatives!!!


Warning #2. Rehearsal would ruin the nature of this session so we're coming in cold - expect some improvisation!


We look forward to chatting with you all, please come and join the conversation.


Add the Skype Calendar invite to your calendar - link below

(if you need Webex for your viewing pleasure, let me know)

When and Where

  • Start Time:

    Nov 2, 2017 10:00 AM CDT (America/Chicago)
  • End Time:

    Nov 2, 2017 11:00 AM CDT (America/Chicago)
  • Location:

    See Skype Meeting info above

Event Info

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  • Event Visibility & Attendance Policy:


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