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Implementing an Automated Service Desk with xMatters and Remedyforce

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Description

How InContact integrated BMC Remedyforce and xMatters to Align Their Teams

Join us on Thursday September 14th, 8am PST/11am EST, for a webinar featuring Ken Wood, Sr. Manager Enterprise Management Tools at inContact (the global leader in cloud contact center software), Chad Haftorson, Director of Product Management at BMC Remedyforce and Tom Kouhsari, Lead Solution Architect at xMatters.

They will disuss how inContact uses our integrations to notify on-call response teams when critical incidents are reported via multiple communication channels on any mobile devic

Register for the webinar on for an in-depth discussion on inContact’s story, including practical tips on how you can:

  • Automate critical insights and communicate to the right people with RemedyForce and xMatters
  • Create two-way communications and conference bridges easily for resolvers and business leadership
  • Provide self-service and managed subscriptions to allow business stakeholders to remain informed when events occur
  • And much more!

When and Where

  • Start Time:

    Sep 14, 2017 10:00 AM CDT (America/Chicago)
  • End Time:

    Sep 14, 2017 11:00 AM CDT (America/Chicago)
  • Location:

    https://www.xmatters.com/resources/videos/incontact-webinar-implementing-service-desk-button?utm_campaign=70138000000rA6nAAE&utm_source=bmc&utm_medium=email&utm_content=incontact/bmc-webinar:-service-

Event Info

  • Event Type:

    Webinar
  • Event Visibility & Attendance Policy:

    Open

Contact Info

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