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Remedy AR System Server
UDM, ARSystem, ITSM
Running on ITSM 9.1 sp3 in a server group environment.
Turned several of the servers off to perform maintenance. However when the servers are turned off, you get the following message from the Data Management Pre Checker:
Check UDM plugin config
The check could not query the server parameters: <servername>
Please check if AR Server is running and is reachable on specified port
Please contact your Administrator.
You will be redirected to the Home Page.
This issue is rather not an issue but a failed precheck that Data Management Pre Checker does.
Let me expand a little on what it actually does.
How can you get around this error.