Unable to Locate Latest Backup in Patrol Configuration Manager.

Version 1
    Share:|

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    BMC Performance Manager Console


    COMPONENT:

    PATROL Configuration Manager



    PROBLEM:

    The Locate Latest Backup menu option in PATROL Configuration Manager does not return any backup file although several backup files exist in the PCM backup directory.
     


    CAUSE:

    The large size of the rules in the configuration file was causing Java to hold the configuration in memory while processing the fetch configuration.


    SOLUTION:

    Some rules in the configuration files have large values, for example, large number of variables, multiple lines, long variable length. This was causing Java to hold the configuration in memory while processing the fetch configuration and hence the file was not getting found.

    To allow Java to hold this large data add the following configuration variable in the startup command of PCM (PCM.cmd):
     
    -Xss8m

    For example:

    java -DCS_INI="D:\BMC Software\pconfmgr\ini\PCM.ini" -Xmx256m -Xss8m -jar "D:\BMC Software\pconfmgr\PCM.jar"
     
    This variable is used to set the stack size used by the Java thread to store the data during processing.


    Article Number:

    000102400


    Article Type:

    Solutions to a Product Problem



      Looking for additional information?    Search BMC Support  or  Browse Knowledge Articles