Banners created in the DWP Catalog are not visible in the Client

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    MyIT Digital Workplace


    COMPONENT:

    MyIT


    APPLIES TO:

    Service broker 3.3.01 and MyIT 3.1



    QUESTION:

    Banners created and published in the Digital Workplace Catalog are not visible for some users in the client


    ANSWER:

    The users were missing "sbe-myit-users" permissions within the user form in the DWP Catalog and entitlement was incorrectly configured.


    Article Number:

    000139372


    Article Type:

    FAQ/Procedural



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