This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.
BMC Helix Remedyforce Service Desk
How to add columns to the Tickets and Request view in the SelfService
- Go to Setup | Create | Objects | Select the incident object
- Go to Field Set section
- Click Edit next to Self Service: View Tickets and Request.
- Add corresponding fields
- Click save.