This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.
BMC Atrium Discovery and Dependency Mapping
How to restart the Discovery appliance services
You can restart the services from the UI or from the command line.
1- From the appliance UI:
Go to Administration > Control, then click on "Restart Appliance Service". See https://docs.bmc.com/docs/display/DISCO111/Shutting+down+restarting+and+maintenance+mode.
2- From the command line:
- Connect to the appliance using ssh and login as user tideway.
- Run the following commands to stop the services:
sudo /sbin/service cluster stop
sudo /sbin/service omniNames stop
sudo /sbin/service appliance stop
ps aux | grep python
and check that the processes are gone. There might be a watchdog process, but that's ok. If there are any others, kill them.
- Restart the services:
sudo /sbin/service omniNames start
sudo /sbin/service cluster start
sudo /sbin/service tideway start