How to get and install or update the TSCO Capacity Views plugin for TrueSight Presentation Server - INCLUDES VIDEO

Version 11
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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    TrueSight Capacity Optimization


    COMPONENT:

    Capacity Optimization


    APPLIES TO:

    TrueSight Capacity Optimization 11.5, 11.3.01, 11.0, 10.7, 10.5



    PROBLEM:

    How to download the TrueSight Presentation Server Plugin from TrueSight Capacity Optimization, to install or update the plugin on TrueSight Presentation Server?

     


    SOLUTION:

     

    The following video shows how to update the Capacity Optimization plugin:



    To download the Capacity Optimization plugin

      

    (a) TSCO 11.0 and later:  

      
    Select    Administration >SYSTEM >Maintenance  

    Under   Plugin for TrueSight Console, click   Download plugin.  

    User-added image
       

    (b) TSCO 10.7.x:

    Select   Administration > VIEWS > Views.  (Scroll down on the page, the plugin is on the bottom).  Next, for version 10.7, refer to the   To install the Capacity Optimization Plugin (only required for TrueSight Capacity Optimization 10.7.x) section at the bottom of this KA for information on how to initially deploy the Capacity Views plugin for version 10.7.xx. 

    Under   Plugin for TrueSight Console, click   Download plugin.  

    User-added image  


    To update the Capacity Optimization Plugin.

      
       
    1. Copy the plugin zip file to the computer where TrueSight Presentation Server is installed.
    2.  
    3. Install the Capacity Optimization plugin:
    4.  
    5. Open a command prompt and go to the root folder of the Presentation Server installation.
    6.  
    7. Navigate to the bin directory and run the tssh utility to install the plugin.
                                                                          
    Operating systemCommand
    Linuxnohup ./tssh componenttype update <path>/co-plugin-xxxx.zip
    Windowstssh componenttype update <path>/co-plugin-xxxx.zip
      

    Note<path> refers to the location where the plugin file is saved.

    Make sure the TSCO plugin is properly installed on the Presentation Server by reviewing the output of file nohup.out generated on [TSPS_install_directory]/bin. the output should look like this:

    +-----------------------------------------------------------------------------------------+
    |   BMC TrueSight Presentation Server - Command Line Interface 2016 version 10.5          |
    |   Copyright 1997-2016. BMC Software, Inc. as an unpublished work.  All rights reserved. |
    +-----------------------------------------------------------------------------------------+
    Extracting the zip content
    target - /opt/bmc/TrueSightPServer/truesightpserver/bin/../componenttypes/co-plugin_20180508_101936
            Replacing jar - /opt/bmc/TrueSightPServer/truesightpserver/bin/../componenttypes/co-plugin/lib/coRest.jar
            Removed folder - /opt/bmc/TrueSightPServer/truesightpserver/bin/../modules/tomcat/webapps/coApp
            Copying war - /opt/bmc/TrueSightPServer/truesightpserver/bin/../componenttypes/co-plugin/app/coApp.war
            Backup logback file - /opt/bmc/TrueSightPServer/truesightpserver/bin/../conf/logback/logback_co.xml_bak
            Copying logback file - /opt/bmc/TrueSightPServer/truesightpserver/bin/../componenttypes/co-plugin/conf/logback_co.xml
            Calling Database Schemas
            updateWSRegistryXML/opt/bmc/TrueSightPServer/truesightpserver/bin/../componenttypes/co-plugin/conf/registry.xml
            Restarting the server
    Updated component type successfully.
    <---cut--->


    NOTE:
    An update of the Plugin is required when installing a CHF or FP on TSCO including a new version of the Plugin.

    If the Plugin is not the latest version a warning message is displayed for the TrueSight Presentation Server component under Administration >SYSTEM >Status:

    TrueSight Capacity Optimization Plugin not updated with the latest version

    (Version 11.3.01 and below).
    User-added image


    (Version 11.5 and later)

    User-added image

     

      

    To install the Capacity Optimization Plugin (only required for TrueSight Capacity Optimization 10.7.x)

      
      NOTE: The Capacity Views plugin is installed by default with TSPS which means that it isn't necessary to run the 'tssh ... add' command.  The Capacity Views plugin will always be updated via the 'update' version of the command instead. 
      
       
    1. Copy the plugin zip file to the computer where TrueSight Presentation Server is installed.
    2.  
    3. Install the Capacity Optimization plugin:
    4.  
    5. Open a command prompt and go to the root folder of the Presentation Server installation.
    6.  
    7. Navigate to the bin directory and run the tssh utility to install the plugin.
                                                                          
    Operating systemCommand
    Linuxnohup ./tssh componenttype add <path>/co-plugin-10.7.0.zip
    Windowstssh componenttype add <path>/co-plugin-10.7.0.zip
      

    Note

      

    <path> refers to the location where the plugin file is saved.

     


    Article Number:

    000141872


    Article Type:

    Solutions to a Product Problem



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