This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.
BMC Service Level Management
What are the significance of OverallStartTime, GoalSchedGoalTime, DownStartTime, MeasurementStatus, DownStopTime, DownElapsedTime, UpTime, UpStopTime, UpElapsedTime, UpStartTime, OverallStopTime, MetMissedAmount fields?
Service target processing is done at two places:
- AR System for AR System data sources
- Collector for the non-AR System, metric data sources.
For request-based and availability service targets, processing is performed using filters on the application form and the SLM:Measurement form. The auto-generated filters on the application form create and update the record in the SLM:Measurement form. Filters on the SLM:Measurement form perform further calculations.
Please go through below link to get a better understanding of fields.