BMC Helix Remedyforce: Is Encryption Functionality Available for Outgoing Emails

Version 2
    Share This:

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    BMC Helix Remedyforce Service Desk



    QUESTION:

    Is Encryption Functionality Available for Outgoing Emails in Remedyforce?
     


    ANSWER:

    No,since Remedyforce depends on Salesforce Mail servers these are not capable of sending Encrypted Mails.

    This is an idea to be implemented on Salesforce: https://success.salesforce.com/ideaView?id=08730000000IJ5O


    Article Number:

    000232135


    Article Type:

    FAQ/Procedural



      Looking for additional information?    Search BMC Support  or  Browse Knowledge Articles