Impact simulations hang. The logs may or may not show:"Loop detected on instance"...

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    PRODUCT:

    BMC CMDB Suite


    APPLIES TO:

    BMC Atrium CMDB Suite



    PROBLEM:

     

    Impact simulations hang when running some simulations that contain loops.
     

     


    SOLUTION:

     

    Legacy ID:KA408822AIS has two methods of simulation: simple and complex.
    The simple method can deal with loops, but simple simulations can only run when:
    a) All CIs have the same status
    b) All relationships have a model of "DIRECT".

    For all other cases we have complex simulation that doesn't deal with loop. It can either report an error for the user to fix the model (current fix) or it could stop when a loop is found and continue processing the non-looping CIs.

     


    Article Number:

    000074579


    Article Type:

    Solutions to a Product Problem



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