Smart IT -- Available Notification Templates

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    Remedy with Smart IT


    APPLIES TO:

    Smart IT 1.5 Sp1



    PROBLEM:

    Customer requested Notification Templates which are present in ITSM but not supported in Smart IT


    CAUSE:

    Enhancement Request to provide additional templates for use with Smart IT notifications


    SOLUTION:

    Currently we support the Smart IT Templates detailed in file attached to this knowledge article. Additional templates, apart from those listed, would be considered as an enhancement to existing system.


    Article Number:

    000134387


    Article Type:

    Solutions to a Product Problem



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