<ARSYS.AREA.ATRIUMSSO>Login Failed as Atrium SSO Server Location is null

Version 2
Created by Knowledge Admin on Dec 26, 2016 2:18 PM. Last modified by Knowledge Admin on Nov 12, 2019 7:03 PM.
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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    BMC Atrium Core - CMDB


    COMPONENT:

    BMC Atrium Core


    APPLIES TO:

    any version



    DETAILS:

    The Atrium SSO (ASSO) plugin is created as part of the standard AR System Server installation. If this plugin is not being used, you can comment out or remove the entries for it in the pluginsvr_config.xml file -> "C:\Program Files\BMC Software\ARSystem\pluginsvr\"

    Look for:
    1. ARSYS.ARF.ATSSOCONFIRMPWD
    2. ARSYS.AREA.ATRIUMSSO

    Also, comment out (or remove) the corresponding Server-Plugin-Alias entry from the ar.cfg/ar.conf file :
    Server-Plugin-Alias: ARSYS.ARF.ATSSOCONFIRMPWD ARSYS.ARF.ATSSOCONFIRMPWD <server-name>:9999

    Then, restart the AR Java plugin server process (or the AR System service).

    Note: If you are using ASSO, then you will need to enter the proper configuration settings on the "Atrium SSO Integration" tab of the Server Information form in the AR System Administration Console.


    Article Number:

    000128166


    Article Type:

    Product/Service Description



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