Control-M/Enterprise Manager Web Server component sometimes shows up and then down in Control-M Configuration Manager (CCM) .

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    PRODUCT:

    Control-M/Enterprise Manager


    APPLIES TO:

    Control-M/Enterprise Manager All versions



    PROBLEM:

     

    Control-M/Enterprise Manager Web Server component sometimes shows up and then down in Control-M Configuration Manager (CCM) .
     

     


    CAUSE:

    Default port 8005 used by another process


    SOLUTION:

     

    Legacy ID:KA423377

      

    In the < Control-M/Enterprise Manager Server HOME>/ctm_em/etc/emweb/tomcat/conf/server.xml you will see the following be default.
    <Server port="8005" shutdown="SHUTDOWN">
    This 8005 port is being used on the system by another process. This causes the Control-M/Enterprise Manager  server process to be unable to start. We updated the file to use port 18005 and this corrected the problem.


    Additional Information
    What we found in the logs under <emhome> emweb/tomcat/logs folder in the catalina log file :

    SEVERE: StandardServer.await: create[8005]:
    java.net.BindException: Address already in use

    FYI

    In unix you can do a grep 8005 /etc/services, this may tell if the port is defined to another service

     


    Article Number:

    000074439


    Article Type:

    Solutions to a Product Problem



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