Unable To Take Backup (LCMBIAR) Of Reports Through Promotion Management

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    PRODUCT:

    BMC Analytics for BSM


    COMPONENT:

    BMC Analytics for BSM


    APPLIES TO:

    SAP Business Objects : 4.x versions



    PROBLEM:

     

       
    • Unable To Take Backup (LCMBIAR) Of Reports Through Promotion Management
    •  
    • Error below:
       Sorry, Promotion management application is unable to process your request. 
    The error from the server is: Failed to get dependencies of the job.(PRS 00048)com.businessobjects.sdk.biar.om.OMException$StorageException: An exception occurred that prevents the reading or writing of an object to or from storage. (FWM 10002) at com.businessobjects.sdk.biar.om.internal.db.AnnotatedObjectDatabase.createAnnotatedObjectStore(AnnotatedObjectDatabase.java:39) at com.businessobjects.sdk.biar.om.internal.ObjectManager.(ObjectManager.java:92) at com.businessobjects.sdk.biar.BIARFactory.createOM(BIARFactory.java:93) at com.businessobjects.sdk.biar.BIARFactory.createOM(BIARFactory.java:77) at com.businessobjects.sdk.biar.BIARFactory.createOM(BIARFactory.java:67) at 
    om.businessobjects.lcm.dependencies.DependencyManager.computeDependees(DependencyManager.java:741) at com.businessobjects.lcm.core.LCMEngine.computeDependees(LCMEngine.java:1430) at com.businessobjects.lcm.job.Job.computeDependencies(Job.java:1183) at com.businessobjects.lcm.job.Job.computeDependencies(Job.java:1158) at com.businessobjects.lcm.job.Job.addPrimaryResources(Job.java:459) at com.businessobjects.lcm.job.Job.addPrimaryResources(Job.java:301) at com.businessobjects.lcm.actionHelper.JobActionHelper.addResourceToJob(JobActionHelper.java:4567) at com.businessobjects.lcm.actionHelper.JobActionHelper.performAction(JobActionHelper.java:311) at com.businessobjects.lcm.actions.JobActions.execute(JobActions.java:59) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:419) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:224) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1194) at com.businessobjects.lcm.dependencies.DependencyManager.calculateDependenciesUsingDM(DependencyManager.java:769) at corg.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432) at javax.servlet.http.HttpServlet.service(HttpServlet.java:637) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at 

     


    CAUSE:

    Derby files.


    SOLUTION:

     

       
    • Checked the lcm.admin.config-guid.properties & lcm.CMS.list-guid.properties files in the repository by running the below query through Query Builder:
      
    SELECT * FROM CI_INFOOBJECTS, CI_SYSTEMOBJECTS, CI_APPOBJECTS WHERE SI_ID=
      
     
      Where SI_ID is of Promotion Management application.
      
       
    • Stop Tomcat and delete derby files from c:\windows\temp and restart tomcat.
    •  
    • Able to take the back up of lcmbiar file.
      
      Refer the attached SAP KBA 2312353.

     


    Article Number:

    000136756


    Article Type:

    Solutions to a Product Problem



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