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Remedyforce Service Desk
Pentaho Unable to Connect to Salesforce for Remedyforce LDAP integration. java.net.ssl.SSLException: Unrecognized SSL message, plaintext connection
The proxy is blocking the connection to Salesforce.
Here is a link from Salesforce that explains what is happening.
The proxy will need to be configured to allow Pentaho to reach na##.salesforce.com
Create a whitelist of Salesforce IPs for the proxy. Here is a link to the Salesforce IP list: https://help.salesforce.com/articleView?id=000003652&type=1