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ProactiveNet Performance Management Suite
BPPM Integration with Remedy Service Desk
BPPM 9.6 FP2 with BSR 3.5.00.001
BSR one click validation hangs on step Send Event to cell.
The mcell.dir has additional cell entries for remote cells. Product defect QM002245471/TOM-32211
Install the attached pointfix which is applicable to 9.6 FP2 only.