EUEM - Can CloudProbe support passworded SSL keys?

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    BMC Real End User Experience Monitoring - Software Edition


    COMPONENT:

    Cloud Probe


    APPLIES TO:

    BMC Real End User Experience Monitoring Software Edition - Real User Cloud Probe any version



    PROBLEM:

     

    Can BMC Real End User Experience Monitoring Software Edition's Real User Cloud Probe support a passworded SSL key when configuring to decrypt traffic?

     


    SOLUTION:

     

    Real User Cloud Probe on any version of BMC Real End User Experience Monitoring does not support a SSL key that is password protected. The SSL key must have its password removed first.

     


    Article Number:

    000055144


    Article Type:

    Solutions to a Product Problem



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