BMA 8.5 Snapshot operation for WAS target fails with SOAP timeout error

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    PRODUCT:

    BMC BladeLogic Application Release Automation - Standard for WebSphere Business Applications


    APPLIES TO:

    BMC BladeLogic Application Release Automation - Standard for WebSphere Business Applications



    PROBLEM:

     

    BMA 8.5 Snapshot operation for WAS target fails with SOAP timeout error

    LP: BMC BladeLogic Application Release Automation - Middleware 8.5.00
    DR: BMC BladeLogic Application Release Automation - Standard 8.5.00


    Error:
    RROR com.phurnace.engine.websphere61.WebSphere61Engine - Stack Trace:
    com.phurnace.exception.PhurnaceException: com.ibm.websphere.management.exception.ConfigServiceException: com.ibm.websphere.management.exception.ConnectorException: ADMC0009E: The system failed to make the SOAP RPC call: invoke
    ~~
    ~~
    [SOAPException: faultCode=SOAP-ENV:Client; msg=Read timed out; targetException=java.net.SocketTimeoutException: Read timed out]
    at org.apache.soap.transport.http.SOAPHTTPConnection.send(SOAPHTTPConnection.java:453)
    at org.apache.soap.rpc.Call.invoke(Call.java:328)
    at com.ibm.ws.management.connector.soap.SOAPConnectorClient$8.run(SOAPConnectorClient.java:720)
    at com.ibm.ws.security.util.AccessController.doPrivileged(AccessController.java:118)
    at com.ibm.ws.management.connector.soap.SOAPConnectorClient.invokeTemplate(SOAPConnectorClient.java:713)

     


    SOLUTION:

     

    Legacy ID:KA412562

      


    This error points to a SOAP timeout happening from the target WAS DMGR.

    Please check the DMGR_PROFILE/properties/soap.client.props file:

      


    #------------------------------------------------------------------------------
    # SOAP Request Timeout
    #
    # - timeout (specified in seconds [default 180], 0 implies no timeout)
    #
    #------------------------------------------------------------------------------
    com.ibm.SOAP.requestTimeout=#######

    Update the Timeout value to a higher value - for example 1800.

      
    Related Products:  
       
    1. BMC BladeLogic Application Release Automation - Standard

     


    Article Number:

    000059987


    Article Type:

    Solutions to a Product Problem



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