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Remedy AR System Server
BMC Remedy AR System Server
How to create custom entry points on application list under both Quick Links and under main list
LP: BMC Remedy AR System Server 8.1.00
DR: AR System Client 8.1.00
Details: How to create custom entry points on application list under both Quick Links and under main list
Issue Summary: need assistance with Home Page "Application List" field ..
For entry point(s) under Quick Links:
> With form open in Developer Studio on Properties Tab > Labels enter in a label for New and or Search (We already completed this step on our webex) and save the form
> Open the form in Developer Studio and from the top toolbar go to >Form > Form Properties and select Entry Points.
> Select whether you wish to have New and/or Search entry point enabled.
> Save the form
...below are steps to clear cache inroder to see the changes made
> From MidTier Configuration page, flush cache
> Clear browser(IE) cache and test
> Entry point name you created should show up under Quick Links
For entry point(s) under main application list NOT under Quick Links:
The form(s) which is to be opened from Application List:
> From Developer Studio, first create an overlay for the form(s) you wish to open from the link(s)
> Create New and or Search Labels for entry points from Properties Tab
> From Form Properties, check New and or Search Entry Points
> Save the form(s)
From the new deployable application:
> Create a new deployable application
> Give it a label which is what will show from the application list
> Set State = Production
> Add the form(s) with entry points you wish to have, to Forms table ONLY. DO NOT add to Access Points.
> Save application, flush MT cache and clear local browser cache and test
****Also keep in mind permissions must be considered at the Application, forms, fields etc. level.
- BMC Remedy AR System Server