Value does not fall within the limits specified for the field : (Maximum length - 100) : 1000000000 (ARERR 306)

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    PRODUCT:

    Remedy IT Service Management Suite


    APPLIES TO:

    BMC Remedy IT Service Management Suite



    PROBLEM:

     

    Value does not fall within the limits specified for the field : (Maximum length - 100) : 1000000000 (ARERR 306)

    LP: BMC Remedy IT Service Management Suite 7.6.04
     

     


    SOLUTION:

     

    Legacy ID:KA359523

      

    User had 7.6.04 enviornment. User has modified the notes from input length 255 to 0. So now when he tried to modify the notes he was getting this error.

    After investigation found that Input length for "Summary" field on HPD:Helpdesk is 100. Hence, modifying input lenth of "Summary" field on HPD:HelpDesk resolved the issue.

      
    Related Products:  
       
    1. BMC Remedy IT Service Management Suite

     


    Article Number:

    000032819


    Article Type:

    Solutions to a Product Problem



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