BSM Integrations

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    << BMCDN

    << Technology Alliances

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    Updated BSM Blueprint

    Overview

    Integration is key so that teams work collaboratively, no duplicating efforts.

     

    BSM is a platform that offers standardized ways to integrate with your IT environement.

    This document will be maintained collaboratively to provide latest and greatest Best Practices.

     

    Note: Some detailed information listed below is designed for customers only (so may require permissions that only Customers or Partners have)

     

    BMC Atrium

    Most fundamental integrations happen at the BMC Atrium platform level (and are inherited by all Disciplines ):

     

     

    Service Support

    Some integrations give direct access to Service Support processes like Incident, Change, Release, etc. (and leverage BMC Atrium technologies listed previously):

     

    Service Automation

    TBC

     

    Service Assurance

    TBC