ADDM: Reasoning service will not start: Failed to bind to address

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    PRODUCT:

    BMC Discovery


    APPLIES TO:

    BMC Atrium Discovery and Dependency Mapping



    PROBLEM:

     

    Symptoms: Reasoning service will not start. The following messages are observed:

    Starting Reasoning service: [FAILED]
    Thu Apr 21 12:31:30 2011 : tw_svc_reasoning started.
    omniORB: (0) 2011-04-21 12:31:30.469780: Failed to bind to address :: port 25035. Address in use?
    omniORB: (0) 2011-04-21 12:31:30.469850: Error: Unable to create an endpoint of this description: giop:tcp::25035

    Problem persists after a reboot.

    Applies To: BMC Atrium Discovery and Dependency Mapping 9.x, 10.x
     

     


    SOLUTION:

     

    Legacy ID:KA347867

      

    Solution:

      

    Please do the following:

    1) Run /sbin/ifconfig -a. Verify that ethernet (eth0) is at the top of the ifconfig results, and note the ip address.

    2) Run cat /etc/hosts. Verify that there is a correct entry associated with the ip address. The ip address for the name of the appliance in /etc/hosts and the ip address reported by "/sbin/ifconfig -a" must match. Also confirm that there is no other entry with a different ip address for the same host name. If there is another entry before the correct one, the error will be produced because /etc/hosts is an "ordered file" (the first line that matches the hostname "wins"). In this case, edit /etc/hosts file as root and comment out any ip entries that do not match the correct address. Then reboot to clear up any leftover python processes.

      
    Related Products:  
       
    1. BMC Atrium Discovery and Dependency Mapping

     


    Article Number:

    000074272


    Article Type:

    Solutions to a Product Problem



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