CLM provisioning fails with error: "VG creation failed:Could not find VirtualGuestPackage <VGPname> in the BBSA Depot"

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    PRODUCT:

    Cloud Lifecycle Management


    APPLIES TO:

    BMC Cloud Lifecycle Management



    PROBLEM:

     

    Environmental Details: BMC Cloud Lifecycle Management 2.x-4.x

      

    VM provisioning for a Windows 2012 instance fails with an error-

      

    "errorCause" : "VG creation failed:Could not find VirtualGuestPackage in the BBSA Depot..",
    "errorID" : "BMC-CLMT-10100019",
    "errorTrace" : "java.lang.IllegalArgumentException: Could not find VirtualGuestPackage in the BBSA Depot.\n\tat com.bmc.cloud.provider.bbsaprovider.task.VirtualGuestConstructorExecHelper.getVirtualGuestPackageConfiguration(VirtualGuestConstructorExecHelper.java:97)\n\tat com.bmc.cloud.provider.bbsaprovider.task.VirtualGuestConstructorExecHelper.execute(VirtualGuestConstructorExecHelper.java:57)\n\tat com.bmc.cloud.task.scxml.actions.ExecAction.doExecute(ExecAction.java:74)\n\tat com.bmc.cloud.task.scxml.actions.CSMBaseAction.execute(CSMBaseAction.java:106)\n\tat org.apache.commons.scxml.semantics.SCXMLSemanticsImpl.executeActions(SCXMLSemanticsImpl.java:239)\n\tat org.apache.commons.scxml.SCXMLExecutor.reset(SCXMLExecutor.java:252)\n\tat org.apache.commons.scxml.SCXMLExecutor.go(SCXMLExecutor.java:351)\n\tat com.bmc.cloud.task.impl.SCXMLTaskImpl.executeTask(SCXMLTaskImpl.java:147)\n\tat com.bmc.cloud.task.impl.TaskImpl.fireEvent(TaskImpl.java:619)\n\tat com.bmc.cloud.taskmanager.impl.SCXMLEventWorker.process(SCXMLEventWorker.java:58)\n\tat com.bmc.cloud.taskmanager.impl.SCXMLEventWorker.process(SCXMLEventWorker.java:17)\n\tat com.bmc.cloud.worker.WorkQueue$WorkerThread.run(WorkQueue.java:446)\n\tat java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)\n\tat java.util.concurrent.FutureTask.run(FutureTask.java:262)\n\tat java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)\n\tat java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)\n\tat java.lang.Thread.run(Thread.java:744)\n",
    "guid" : "b7f46dc4-9145-494f-b696-8d375c69e34a",
    "hostname" : "145.247.133.135",
    "severity" : "CRITICAL",
    "transactionID" : "8910eb32-7915-4fbd-b678-9b7bb6741291" 

     


    SOLUTION:

     

    Legacy ID:KA418182

      

    The problem is seen when the VM template has been deleted from the Vcenter. So make sure that the VM template exists in Vcenter. If the VM template does not exist then create new VM template and create new VGP in BBSA. Remove the old VGP references in Server Blueprints and add the newly created VGP in the Server Blueprint.

      
    Related Products:  
       
    1. BMC Cloud Lifecycle Management

     


    Article Number:

    000068463


    Article Type:

    Solutions to a Product Problem



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