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Remedy AR System Server
BMC Remedy AR System Server
LP: BMC Remedy AR System Server
Issue Summary: When launching user tool, customer is getting this error: The program can’t start because MSVCR71.dll is missing from your computer
Look for another machine without the problem and copy these 2 dlls to the System32 folder:
MSVCR71.dll and MSVCP71.dll
Copy and paste them to C:\Windows\SysWOW64 directory if copying them to C:\Windows\System32 doesn't resolve the problem.
- BMC Remedy AR System Server