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Remedy IT Service Management Suite
Remedy Change Management Application
UDM People jobs are stuck in promote stage with status as queued and not getting completed.
2. Download my provided .rar file to "C:/Test" Drive 3. Right click on this .Rar file and select option Extract Files
4. Extract files from this .RAR to Path "C:/Test" Folder
5. It will contain Folder with Name : "OOBJobst_1444986834" and .ARX File : "OOBJobst.arx"
6. Login to Import Tool (Select Server where you are facing Issue with missing Jobs)
7. Create New Mapping
8. Select "OOBJobst.arx" file as source data file
9. Select Target Form Name : "UDM:Import"
10. Click on Auto Map
11. Go to Options Tab and set below mentioned settings
- Handle Duplicate Request ID's By : "Update Old Records with new records data
- Match Duplicates by : Request ID
12. Start Import
2. we have restarted Carte Server with below steps.