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Remedy with Smart IT
Smart Reporting 9.0 SP1
User Sync jobs fails in Smart Reporting 9.0 SP1
Error in UDM:Execution Status job logs- "CreateUserInYellowfin.0 - ERROR : java.net.ConnectException: Connection refused: connect"
- Log on to BMC Remedy Developer studio.
- Select the workspace. When prompted, enter the BMC Remedy AR System server user name and password.
- From the File menu, choose Switch Mode, and then Base Development mode. Click OK on both alerts displayed.
- In the left pane, expand All Objects, and open Escalations.
- Under Filtering Options, select Name from the first and Contains from the second drop down list.
- Type RSR in the text box and press Enter.
- From the search results, open the RSR:UpdateCompletedStatus escalation.
- Under Execution Options, select the Days, Hours, and Minutes as per your requirement.