ARERR [90] Cannot establish a network connection to the AR System server : <server name> : RPC: Miscellaneous tli error - System error (No error)

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    PRODUCT:

    Remedy AR System Server


    APPLIES TO:

    BMC Remedy AR System Server



    PROBLEM:

    When they bring up the remedy application and tried to logon I got the following error:

    ARERR [90] Cannot establish a network connection to the AR System server : <server name> : RPC: Miscellaneous tli error - System error (No error)

    In the arerror.log I get the following:

    Tue Nov 13 09:46:54 2001 390600 : AR System server terminated -- fatal error encountered (ARNOTE 21)
    Tue Nov 13 09:46:54 2001 AR System server terminated unexpectedly -- restarting (ARTCNOTE 802)
    Tue Nov 13 09:46:54 2001 Server -- 390600

    We have recycled the listener and brought the instance and application down and up. Anyone trying to access Remedy on this server gets the same error. Any ideas on how to troubleshoot this problem?



    SOLUTION:

     

    Legacy ID:KA332377

    In /etc/netsvc.conf they had entered  
    host=local,bind and  

    of course it should have been  
    hosts=local,bind.  



     


    Article Number:

    000032633


    Article Type:

    Solutions to a Product Problem



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