There is no backup being taken of the TSPS database.

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    PRODUCT:

    TrueSight Presentation Server


    COMPONENT:

    TSPS Server


    APPLIES TO:

    BMC TrueSight Presentation Server version 10



    PROBLEM:

    There is no backup being taken of the TSPS database. The TrueSightPServer\truesightpserver\data\dbbackup directory is empty.

    The command 'tssh database startbackup' returns:

    Database is not running
    Error: Failed to execute the command :>[database] Reason:>[null]

    Check if the following helps ... or consult documentation.
    Usage : tssh database startbackup

    The db-backup.log file shows:

    pg_basebackup: could not connect to server: FATAL:  no pg_hba.conf entry for replication connection from host "xx.xx.xx.xx", user "admin", SSL off


    SOLUTION:

    Modify file TrueSightPServer\truesightpserver\data\pgsql\pg_hba.conf so that it contains:

    hostnossl    replication   admin    <hostname> trust


    Article Number:

    000111902


    Article Type:

    Solutions to a Product Problem



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