Smart Reporting redirecting to http

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    Remedy AR System Server


    APPLIES TO:

    Smart Reporting



    PROBLEM:

    When connecting to smart reporting from the mid-tier after initial connection smart-reporting tries to redirect to http connection instead of https. We have an apache httpd revers proxy configured.


    SOLUTION:

    The problem got fixed when the Apache HTTPD reverse proxy and configured the SSL on the tomcat server everything is now working.


    Article Number:

    000116459


    Article Type:

    Solutions to a Product Problem



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