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BMC Helix Remedyforce Service Desk
Remedyforce Spring 12
Will DST(Daylight saving time) be updated automatically when DST starts/ends.
If the user's time zone supports DST(Daylight saving time), it will be updated automatically by salesforce when DST starts/ends. No need to manually update the same.
For a list of time zones which support DST, please refer to this link:
If users timezone does not support DST you will have to manually update all users with the correct Timezone.