Will DST(Daylight saving time) be Updated Automatically when DST Starts/Ends.

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    BMC Helix Remedyforce Service Desk


    Remedyforce Spring 12


    Will DST(Daylight saving time) be updated automatically when DST starts/ends.



    If the user's time zone supports DST(Daylight saving time), it will be updated automatically by salesforce when DST starts/ends. No need to manually update the same.

    For a list of time zones which support DST, please refer to this link:

    If users timezone does not support  DST you will have to manually update all users with the correct Timezone.

    See KB: (24602) Once DayLight Savings Time Started ALL Incidents are One Hour Off.


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