On Enter or On Exit Rule will not run if a ticket is updated as a result of an After Save rule that has a trigger "On Linked Item Update"

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    Workflow Rule Business Rule On-Enter On Linked Item Update


    If a ticket is moved to a workflow state that has an 'On Enter' rule (or out of a workflow state that has an 'On Exit' rule) via another rule being triggered from 'On Linked Item Update', the workflow rule does not fire.


    This is due to a Software bug.


    None available at this time.

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