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Remedy AR System Server
AR System Server
Remedy Server exhibits non-response hand condition.
Defect SW00514226 User license deadlock issues. SQL activity causes blocking/deadlock conditions on the servgrp_applic database table.
Hot fix available to address this defect.
SW00514226 User license deadlock issues fix fixed on 08/05/2016.
Apply the most current hot fix package for the server on all servers in the server group. Hot fix can be downloaded from the following location