Remedy - Server - v9.1.x -ERROR (26): Admin operations are disabled on this server;(ARERR 5088)

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    Remedy AR System Server


    COMPONENT:

    AR System


    APPLIES TO:

    Remedy AR System Server 9.1.x



    PROBLEM:

    In Developer Studio, when attempting to open the Remedy Foundation Elements application, the following error is observed:
    .......................................
    "Unable to retrieve application form {ARServer Name}.com.bmc.arsys.studio.model.ModelException: ERROR (26): Admin operations are disabled on this server; (ARERR 5088)"
    .......................................


    CAUSE:

    N/A


    SOLUTION:

    Solution of the issue is achieved by setting the Disable-Admin-Ops-Global value to F rather than to T as you had suggested previously:
     
    To enable Admin feature,  perform the following steps.
    1.    In a browser, open the BMC Remedy AR System Administration Console, and click System > General > Centralized Configuration.
    2.    In the AR System Configuration Generic UI form, from the Component Name list,
           select com.bmc.arsys.server.shared
    3.    Click Add.
    4.    Enter the name of the setting that you want to add and its value.

                                                          
    FeatureSetting NameSetting Value
    Disable Admin OperationsDisable-Admin-Ops-GlobalF
       5.    Click Apply and Close.
    Once you click Apply the change will take place immediately on each server.

    When Disable-Admin-Ops-Global is set to T it applies across the server group and overrides the individual server settings.

      

     


    Article Number:

    000124549


    Article Type:

    Solutions to a Product Problem



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