Performance problems since upgrading to 10.5

Version 1

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    TrueSight Operations Management


    Performance problems may be encountered after upgrading to 10.5.

    For example, in TSIM ops console:

    the device matrix page is slow to load if there are > 5k devices.

    expanding groups in the navigation tree pane can be slow if there are large number of groups.

    the deployment analysis report fails with Internal Server Error.

    thresholds take a long time (> 30 seconds) to be displayed on a graph.

    In TSPS console, when trying to fetch thresholds on a Performance Overview graph the result is "Graph cannot be displayed currently because data for the selected attribute/time range is not available or connectivity issues exist", but without thresholds the data points are correctly shown.


    A change was made in 10.5.00 to use agent controller federated cache, but due to a problem with jboss, performance problems may be encountered. To resolve this, add following properties to pw\custom\conf\pronet.conf and restart TSIM:



    Article Number:


    Article Type:

    Solutions to a Product Problem

      Looking for additional information?    Search BMC Support  or  Browse Knowledge Articles