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ProactiveNet Performance Management Suite
BPPM Impact and Event Management Cell
In ops console, CI shows incorrect status. There are no causal events and no impacted causal provider CIs. Yet the CI shows it is impacted.
From a command prompt, execute the following command which will trigger an out-of-box rule to repair any consistencies with the model status:
msend -n <cell> -a MC_CELL_CONTROL -m sim_repair -b "mc_tool_rule=sim_repair"
msend -n <cell> -a MC_CELL_CONTROL -m sim_repair -b "mc_tool_rule=sim_repair_unimpacted_ci"
If there is still a problem, please raise a support case and include a screenshot of the CI, zip of the cell mcdb file and zip of the cell KB.