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Remedy AR System Server
AR System Server
BMC Remedy AR System Server
Email service will not start
LP: BMC Remedy AR System Server 8.1.02
DR: AR System 8.1.02
Details: What is the problem or question (What happened, are there any error messages)?
Email service will not start... The event viewer gives 3 error application events but the message indicates the description cannot be found.
Describe the problem you encountered compared to your expected outcome?
Install new Remedy server on Windows 2012 server and even through the installer indicated it was a successful install, the email service gives the following message when starting....'Service on Local Computer started and then stopped.'
Issue Summary: Email service will not start
Windows MFC71.dll not found in the SysWOW64 folder.
Copy MFC71.dll over to the SysWOW64 folder
The mfc71.dll file is related to the Microsoft Visual Studio .NET. You can search for this file on the current Windows system or another system.
- BMC Remedy AR System Server