This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.
Remedy AR System Server
Remedy AR System Server All versions
Message displayed in the arerror log file:
This COPY of the Action Request System(R) does not have authorization key set, but is ready for use or evaluation.
For unlimited capabilities, contact your sales representative. (ARNOTE 27).
but the License applied is a correct valid License.
License key not applied properly.
1- Check in the AR System Admin console-->Add/Remove License
2- Be sure the AR server license is applied properly as the 'Number Of License' mentioned is "1"
It has observed that for some reason customers add the incorrect number of Licenses for AR Server.
As stated above it need s to be "1".