This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.
Borland Silk Performer Synthetic Transaction Monitoring
TrueSight Synthetic Monitor with Borland Silk Performer
Borland Silk Performer Synthetic Transaction Monitoring for BMC Software
Error in transaction_result.txt when running Web URL Script:
BrowserStart(BrowserEngine: 69 - The agent is running under the system account, which is not recommended. For details, refer to the help topic 'Browser-Driven Virtual Users on Remote Agents'.)
You are seeing this error because the TEA Agent needs to run as a process rather than as a Windows service.in process mode.
Note 1: The "Silk Launcher Service" is not related and should not be changed.
Note 2: To start the TEA Agent as a process after a reboot, you can use the autologon tool which can be downloaded from Microsoft site https://technet.microsoft.com/en-us/sysinternals/bb963905.aspx
Run the TEAAgent as a process rather than as a Windows service. In the documentation see this subject:
Starting and stopping a synthetic TEA Agent as a process
For TrueSight 10.5 is is here: