TrueSight Synthetic Execution Log shows error/warning "BrowserStart(BrowserEngine: 69 - The agent is running under the system account, which is not recommended...'.)"

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    PRODUCT:

    TrueSight Synthetic Transaction Monitor with Micro Focus Silk Performer


    COMPONENT:

    Borland Silk Performer


    APPLIES TO:

    Borland Silk Performer - All Versions TEA Agent - All Versions



    PROBLEM:

     

    In the Synthetic Execution Log that is downloaded from TrueSight Presentation Server (TSPS) there is this error/warning:
    BrowserStart(BrowserEngine: 69 - The agent is running under the system account, which is not recommended. For details, refer to the help topic 'Browser-Driven Virtual Users on Remote Agents'.)

     

     


    SOLUTION:

     

    This error is occurring because the Transaction Execution Agent (TEA) is running as a service instead of as a process.

       To run the TEA agent as a process, please see the below link:
    https://docs.bmc.com/docs/display/tsavm113/Starting+and+stopping+a+synthetic+TEA+Agent+as+a+process

    Note:  The above link is for TrueSight Presentation Server 11.3.01.  For a different version, please look for this subject in the documentation:
    Starting and stopping a synthetic TEA Agent as a process

      

     


    Article Number:

    000070379


    Article Type:

    Solutions to a Product Problem



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