TrueSight Synthetic Execution Log shows error/warning "BrowserStart(BrowserEngine: 69 - The agent is running under the system account, which is not recommended...'.)"

Version 6
    Share This:

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    TrueSight Synthetic Transaction Monitor with Micro Focus Silk Performer


    Borland Silk Performer


    Borland Silk Performer - All Versions TEA Agent - All Versions



    In the Synthetic Execution Log that is downloaded from TrueSight Presentation Server (TSPS) there is this error/warning:
    BrowserStart(BrowserEngine: 69 - The agent is running under the system account, which is not recommended. For details, refer to the help topic 'Browser-Driven Virtual Users on Remote Agents'.)





    This error is occurring because the Transaction Execution Agent (TEA) is running as a service instead of as a process.

       To run the TEA agent as a process, please see the below link:

    Note:  The above link is for TrueSight Presentation Server 11.3.01.  For a different version, please look for this subject in the documentation:
    Starting and stopping a synthetic TEA Agent as a process



    Article Number:


    Article Type:

    Solutions to a Product Problem

      Looking for additional information?    Search BMC Support  or  Browse Knowledge Articles