TEAAgent transaction_result.txt: BrowserStart(BrowserEngine: 69 - The agent is running under the system account, which is not recommended. For details, refer to the help topic 'Browser-Driven Virtual Users on Remote Agents'.)

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    PRODUCT:

    Borland Silk Performer Synthetic Transaction Monitoring


    COMPONENT:

    TrueSight Synthetic Monitor with Borland Silk Performer


    APPLIES TO:

    Borland Silk Performer Synthetic Transaction Monitoring for BMC Software



    PROBLEM:

     

    Error in transaction_result.txt when running Web URL Script:
    BrowserStart(BrowserEngine: 69 - The agent is running under the system account, which is not recommended. For details, refer to the help topic 'Browser-Driven Virtual Users on Remote Agents'.)
     

     


    SOLUTION:

     

    Legacy ID:KA421928

    Cause 
    You are seeing this error because the TEA Agent needs to run as a process rather than as a Windows service.in process mode. 

    Note 1: The "Silk Launcher Service" is not related and should not be changed. 

    Note 2:  To start the TEA Agent as a process after a reboot, you can use the autologon tool which can be downloaded from Microsoft site https://technet.microsoft.com/en-us/sysinternals/bb963905.aspx  

    Run the TEAAgent as a process rather than as a Windows service. In the documentation see this subject: 

    Starting and stopping a synthetic TEA Agent as a process

    For TrueSight 10.5 is is here: 

    https://docs.bmc.com/docs/display/tsavm105/Starting+and+stopping+a+synthetic+TEA+Agent+as+a+process 

     


    Article Number:

    000070379


    Article Type:

    Solutions to a Product Problem



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