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MyIT Suite - per Enterprise
Problem Summary # MyIT Notification Emails Give URLs Directed to Mid Tier SRM Instead of MyIT
>>Create an SRD
>>From MyIT UC console submit the SRD
>>The end user receives a notification about the REQ# submitted.
>>When the user clicks on the URL it opens up midtier SRM form instead of My IT
Notifications that are pointing to AR are originated from AR and not MyIT. When submitting a request from MyIT, the request goes to SRM and it triggers the notification from AR.
Currently this functionality is not available and filed as an idea: https://communities.bmc.com/ideas/11244