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Remedy AR System Server
ITSM In-App Reporting 9.1.00
Smart Reporting : 9.x
- Either after onboarding or using smartreporting.xml it is s not possible to import the content of smart Reporting.
Data is already present in SmartReporting_ClientOrg_Content_Info" form."
1. Delete all the records from the form “SmartReporting_ClientOrg_Content_Info”
A) Open this form from application console. URL: http://HostName:Port/arsys/forms/HostName/SmartReporting_ClientOrg_Content_Info
B) Type ‘%’ in Request ID field and click on search
C) Select All and click on Delete.
2. Delete the existing org.
3. Run MSP Onboarding again.
4. Run the Content Import process.