This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.
Remedy AR System Server
ITSM In-App Reporting 9.1.00
Remedy Smart Reporting
When creating reports or viewing reports, the view name is not updated although it has been changed in Admin Console. The updated view name does not appear in the Create Report section. The steps are as shown below:
- Change the name of an OOTB View -> Save
- Go to Create Report -> Select the View
This is designed behavior
Follow attached document for changing the View names in Smart Reporting, which applies to all the OOTB contents.