BSM Enablement Data for BMC ITSM, Atrium CMDB, SLM & RKM

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    The BSM Enablement Data is intended to provide a clean rich set of unified data from a controlled environment for Demos, Proof of Concepts (POC), QA testing, Customer environments and Training.  The Enablement Data can be easily accessed, downloaded and installed in as little as 2 hours from BMC Developer Network.

     

     

    (Click title hyper links below to access detailed information.)

     

     

    Data Management Tool Workbooks for ITSM 7.5.01:

     

    The Data Management Tool Workbooks for BSM Enablement contains the Data Management Tool (DMT) Workbooks used in ITSM 7.5.01. The workbooks have a complete set of sample data already filled in to allow you to quickly install best practice data as well as sandbox examples of incidents, problems, changes and other data enabled by the Data Management Tool (DMT).  This includes the most up-to-date Calbro Services data to include Locations, Support Groups, and People.

     

     

    XML Package for Atrium CMDB 7.5.00 patch 001:

     

    The XML Package for BSM Enablement contains the XML Package used in Atrium CMDB 7.5.00 patch 001.  The package contains an ADD component used to import enablement data. This includes Configuration Items (CI) for computer systems and devices, and linking with technical and business services.

     

     

    MSSQL DB Image for ITSM 7.5.01: (accessible by BMC & Partners only)

     

    The MSSQL DB Image for BSM Enablement contains the MSSQL Database which includes both Data Management Tool Workbooks for ITSM 7.5.01 and XML Package for Atrium CMDB 7.5.00 patch 001. This database can be restored to a Remedy server that was installed using the POC installer option, which lays down the file structure of the applications, but does not build the database tables. Once the install has been done, you simply restore the attached database and you have a working system.

     

     

    Enablement Data for Service Level Management 7.5.00:

     

    The Service Level Management Demo Data Package for BSM Enablement contains sample service contract, service agreement, and service target definitions used in BMC Service Level Management (SLM) 7.5.00. The package has a complete set of sample data to allow you to quickly install and configure for demonstrations and proof of concepts (POCs).

     

     

    Enablement Data for Remedy Knowledge Management 7.5.00:

     

    The Knowledge Base Article Demo Package for BSM Enablement contains knowledge base articles used in BMC Remedy Knowledge Management (RKM) 7.5.00. The knowledge base articles have a complete set of sample data already filled in to allow you to quickly install, search and view knowledge base articles for demonstrations and proof of concepts (POCs).

     

     

    The attached Enablement_Data_White_Paper_041509.doc explains more or you can proceed through the links above to access more information and the data packages.