BRPD - Dispatcher process wont come up

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    BMC Release Lifecycle Management


    APPLIES TO:

    BMC Release Lifecycle Management



    PROBLEM:

     

    VLQ: Dispatcher process wont come up

    LP: BMC Release Lifecycle Management 4.3.00
    DR: BMC VaraLogix Q Deployment Automation 4.3.00

    Thu Jun 20 04:30pm — Instance Construction Started
    Thu Jun 20 04:30pm dotcom.jar Unable to connect to host [sj1slm297.corp.adobe.com]:




    Issue Summary: Connection Issues with executing packages
     

     


    SOLUTION:

     

    Legacy ID:KA398576

    Check for any running or hung dispatcher process by running the command: 
    ps -ef | grep dispatch 

    If nothing is running then check for any process that are occupying the 50004 port. 
    50004 is the default port for Dispatcher service 

    netstat -anop | grep 50004 

    This will show the process pid/name whish is holding the port. 

    Most likely some of the nsh process hold the port. Kill the pids and then try starting the dispatcher service. 
    Related Products:  
       
    1. BMC Release Lifecycle Management

     


    Article Number:

    000046642


    Article Type:

    Solutions to a Product Problem



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