MyIT 3.x iOS client is available for download with new provisioning Profile

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    MyIT Self Service


    COMPONENT:

    MyIT


    APPLIES TO:

    MyIT 3.1, 3.2, 3.3



    PROBLEM:


    Problem Summary # iOS provisioning certificate for app expires in a year and has to be renewed every year. Due to this limitation, our MyIT 3.x iOS app Provisioning certificate will expire on April 25, 2017. This knowledge article is just to proactively notify the customer's to update their IPA in advance in case they are using OOTB MyIT Clients for iOS.

    Note: Please ignore the Patch if you have resigned the MyIT client with your own Provisioning Profile.  

    Note: As a best practice, BMC recommends you to resign the client and maintain the provisioning profile with your own enterprise account. 

    BMC MyIT download Page

     


    SOLUTION:

    Please find the new IPA's for MyIT 3.x available at below FTP location

    MyIT 3.1 
    ftp://ftp.bmc.com/pub/MyIT_App_Clients/MyIT31

    MyIT 3.2
    ftp://ftp.bmc.com/pub/MyIT_App_Clients/MyIT32

    MyIT 3.3
    ftp://ftp.bmc.com/pub/MyIT_App_Clients/MYIT33

    Username: anonymous
    Password: <Your Email Address>

    Once you download the IPA. Go to MyIT Server and replace the mentioned IPA within below folder

    MyIT 3.x customers
    Unix:
    /opt/bmc/Smart_IT_MyIT/Smart_IT_MyIT/IPA/download/MyIT.ipa

    Windows: 
    C:\Program Files\BMC Software\Smart_IT_MyIT\Smart_IT_MyIT\IPA\download\MyIT.ipa

    Note: You do not need to restart MyIT services for this change. Clients have to download the App from the download URL. 

    Note: The provisioning profile of this new MyIT 3.x Client will expire on 04-13-2018


    For example: https://<SmartIT Sever>:<port>/download/myit


    Article Number:

    000134633


    Article Type:

    Solutions to a Product Problem



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