DWP Catalog - User Group sync script doesn't over SSL

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    MyIT Service Broker


    Any SBE/DWP Catalog version with SSL enabled


    We have enabled native SSL for Service Broker but when we run the user_group sync we see the following errors:

    Exception in thread "main" java.lang.StackOverflowError
    at sun.misc.URLClassPath.getLoader(URLClassPath.java:503)
    at sun.misc.URLClassPath.getNextLoader(URLClassPath.java:484)
    at sun.misc.URLClassPath.access$100(URLClassPath.java:65)
    at sun.misc.URLClassPath$1.next(URLClassPath.java:266)
    at sun.misc.URLClassPath$1.hasMoreElements(URLClassPath.java:277)
    at java.net.URLClassLoader$3$1.run(URLClassLoader.java:601)
    at java.net.URLClassLoader$3$1.run(URLClassLoader.java:599)
     at java.security.AccessController.doPrivileged(Native Method)
    at java.net.URLClassLoader$3.next(URLClassLoader.java:598)
    at java.net.URLClassLoader$3.hasMoreElements(URLClassLoader.java:623)
    at sun.misc.CompoundEnumeration.next(CompoundEnumeration.java:45)
     at com.bmc.myservice.tools.util.WebClient.loginWhenNecessary(WebClient.java:80)
    at com.bmc.myservice.tools.util.WebClient.loginWhenNecessary(WebClient.java:80


    Script does not have the SSL parameters that are required for this task. You need to add them.


    FROM DWP 19.11 and beyond

    If DWP Catalog is configured to run on https you will need to add these parameters in user_group_sync.sh


    a) Open user_group_sync.sh *this is under artools*

    b) Edit and put cert details. This is almost at the top of the file.

    c) Edit script and update/add > -sb_aw 443 -sb_proto https


    ./user_group_sync.sh -itsm_s xxxxxxx -itsm_u Demo -itsm_p password -itsm_a 0 -sb_s xxxxxxxxxxx  -sb_u hannah_admin@calbroservices.com -sb_p Passw0rd! -sb_a 9988 -sb_aw 443 -sb_proto https -sb_group_creation yes -skip_disabled true >> /apps/dwpc/db/sb_user_sync_ssl.log

    d) Check the /apps/dwpc/db/sb_user_sync_ssl.log to confirm this is  now working. You should see something like:

    Starting Import for { sb_base_url: https://xxxxxxxxxx:443/ tenant_admin_user: hannah_admin@xxxxxxxxxxx.com, user_input_file: User.arx }
    ==== Reading Users Started ====
    ==== Reading Users Done! 1 successfully read. 0 failed. Total of 1 users were parsed in 0 seconds ====
    logging in...
    ==== Login finished in 1060 milliseconds ====
    ==== Import/Update Started ====
    User test with email  successfully created. Response: 200:
    Response: 304: User test not modified, no update to user test needed.
    ==== Import/Update Done! 1 users successfully created. 0 updated. 0 failed. Total of 1 users in 0 seconds ====
    ==== Import finished in 1 seconds ====
    logging in...
    ==== Login finished in 1054 milliseconds ====

    BEFORE DWP 19.11

    In order for the script to run on an SSL SB Server, you must use the attached updated   user_group_synch script & JAR file 
      NOTE: You don't nee the jar file on 3.5 and beyond.  File is located at:  
    1. Please backup the current files then extract both of them into the "  /opt/bmc/ARSystem/artools" directory (replacing the old files) 

    2. Edit the   user_group_sync script to include the extract below with your own JRE path   -if needed- in addition to the   keystore path &   password as highlighted below: 

     /opt/jdk1.8.0_121/bin/java -cp dependency/*:com.bmc.myservice.tools-1.0.00-SNAPSHOT.jar -Dsb_base_url="https://$sb_server:$sb_web_port/" -Dtenant_admin_user="$sb_user" -Dtenant_admin_password=$sb_password -Dgroup_format="$group_format" -Dinput_file=People.arx -Djavax.net.ssl.trustStore=/opt/bmc/ARSystem/jetty/etc/keystore -Djavax.net.ssl.trustStorePassword=changeit -Duser_input_file=User.arx com.bmc.myservice.tools.etl.Main

    - Breaking original  user_group_synch into lines   
    -cp dependency/*:com.bmc.myservice.tools-1.0.00-SNAPSHOT.jar  
    -Duser_input_file=User.arx -Dskip_disabled="$skip_disabled"  
       You only need to add and edit the things in red, mentioned in the KA, which are these two lines:


    So, it looks like this.
    -cp dependency/*:com.bmc.myservice.tools-1.0.00-SNAPSHOT.jar

    -Duser_input_file=User.arx -Dskip_disabled="$skip_disabled"
    -Put all of this on a single line

    -Do these edits, save and close.
    -Try again.

    NOTE: To know what the actual java version being used is (if no symbolic links are in place). The one having + will be the one that is being used. 

      alternatives --config java

    Selection    Command
       1           java-1.7.0-openjdk.x86_64 (/usr/lib/jvm/java-1.7.0-openjdk-
    *  2           java-1.8.0-openjdk.x86_64 (/usr/lib/jvm/java-1.8.0-openjdk-
     + 3           /usr/java/jre1.8.0_181-amd64/bin/java   ---THIS ONE




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